FAQ's
Frequently Asked Questions (FAQ)
1. How long will it take to receive my order?
Shipping times vary depending on your location and the shipping method selected. Our standard shipping typically takes 3-5 business days for delivery within the contiguous United States. Expedited shipping options are also available for faster delivery.
2. How can I track my order?
Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can track the status of your shipment by entering the tracking number on our website or the carrier's website.
3. What payment methods do you accept?
We accept a variety of payment methods, including major credit cards (Visa, Mastercard, American Express, Discover), PayPal, and Apple Pay. All payments are processed securely to ensure your privacy and security.
4. What is your return policy?
We want you to be completely satisfied with your purchase from Sueezysport. If you are not satisfied for any reason, you may return your item(s) within 30 days of purchase for a full refund or exchange. Please refer to our Returns & Exchanges policy for more information.
5. Do you offer international shipping?
At this time, we only ship to addresses within the United States, including Alaska, Hawaii, and U.S. territories. We do not offer international shipping.
6. Can I cancel or modify my order after it has been placed?
Once an order has been placed, it cannot be modified or canceled. However, if you need to make changes to your order, please contact our customer support team as soon as possible, and we will do our best to accommodate your request.
7. How do I contact customer support?
If you have any questions or concerns, our customer support team is here to help. You can contact us via email at support@sueezysport.com or by filling out the contact form on our website. We strive to respond to all inquiries within 24 hours.
8. Are your products covered by a warranty?
Many of our products are covered by a manufacturer's warranty, which varies depending on the brand and product. Please refer to the product description or contact our customer support team for warranty information specific to your purchase.
9. Do you offer bulk discounts for team or group orders?
Yes, we offer special pricing for bulk orders of team or group apparel and equipment. Please contact our customer support team for more information and to request a quote.
10. How can I stay updated on new products and promotions?
To stay updated on the latest products, promotions, and exclusive offers from Sueezysport, be sure to subscribe to our email newsletter and follow us on social media. You can find links to our social media profiles at the bottom of our website.